Privacy Policy

1. Who We Are

This Privacy Policy applies to Superior Temecula Insulation ("we," "us," or "our"), a local insulation contractor operating at 28581 Old Town Front St Suite #125, Temecula, CA 92590. Our website is located at insulationtemecula.com. If you have questions about this policy, contact us at info@insulationtemecula.com.

2. Information We Collect

We collect information in the following ways:

• Contact form submissions. When you fill out a form on our website, we collect the information you provide, which may include your name, phone number, email address, home address, and a description of your project or inquiry. Our contact forms are powered by Tally (tally.so), a third-party form provider. Tally's own privacy policy governs how they handle form data on their infrastructure.
• Automatic usage data. When you visit our website, certain information is collected automatically by our hosting provider (Vercel) and analytics tools. This may include your IP address, browser type, operating system, referring URL, pages visited, and the time and date of your visit. We use Vercel Analytics for this purpose. This data does not identify you personally.
• Cookies. Our website may use cookies — small text files stored on your device — to support basic site functionality and analytics. You can disable cookies through your browser settings, though doing so may affect how the site functions.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule free on-site estimates
• Communicate with you about your project, quote, or scheduled work
• Follow up after a completed job to confirm your satisfaction
• Improve our website and understand how visitors use it
• Comply with applicable laws and regulations

We do not use your information for automated decision-making or profiling. We do not send unsolicited marketing emails.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers. We work with third-party vendors — including Tally for contact forms and Vercel for website hosting and analytics — who may process your data on our behalf. These vendors are contractually required to protect your information and use it only for the services they provide to us.
• Legal requirements. We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers. If our business is sold, merged, or transferred, your information may be transferred as part of that transaction. We will notify you of any such change via the email address you provided.

5. Data Retention

We retain contact form submissions and related correspondence for as long as is reasonably necessary to fulfill the purpose for which they were collected — typically for the duration of any ongoing business relationship and for a reasonable period afterward for legal and recordkeeping purposes. Usage data collected by analytics tools is retained according to those tools' own data retention schedules.

To request deletion of your personal information, contact us at info@insulationtemecula.com. We will respond within 30 days.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us at info@insulationtemecula.com. We will respond within the timeframe required by applicable law.

7. Security

We take reasonable technical and organizational measures to protect the information you share with us. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, contact us immediately at info@insulationtemecula.com.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly. Contact us at info@insulationtemecula.com if you have concerns.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, reach out to us: